TERMS OF SERVICE
By ordering and rendering payment on this website or any other web sites run by authorized agents on my behalf,
you agree that you are ordering the photo products as described on the pages here.
All photo products, except for posters and books, are made to order, by placing
an order you agree that you have read and understand the shipping times involved
for the product you ordered.
Ilfochrome Prints: ship in three weeks
Giclee Prints: ship in 9 days
Kodak Endura Prints: ship in 9 days
Fuji Crystal Archive Prints: ship in 9 Days
Hahnemühle FineArt Prints: ship in 1 week
Photo Magnets: ship in 1 week
Billing will appear as "Robert Chavez Photography" or "RC Photo" on your statement. You will be charged only the
total that shows when you complete checkout from the web store. Any information collected is used only for billing and
verification purposes, and will not be shared with third
parties unrelated to the transaction.
My Contact Information:
Robert Luis Chavez
2 Torreon Place
Santa Fe, NM 87508
Phone: (505) 982-4457
All products are described as accurately as possible, please contact me if you have any questions before ordering.
If you are not happy with a product, your recourse will be an exchange or refund of the product price.
Product Returns And Refunds
I offer a 30 day money back guarantee, less original shipping charges, from the time the customer receives the product.
Please return products in their original packaging. Send an email or include a letter with your return stating the reason
for the return and if you want an exchange or refund. Item(s) must be returned in new and unused condition within
30 days of customer receipt.
You agree to try and resolve any refund or product disputes with me first, so that I may generate a refund or exchange,
before you resort to disputing a payment.
The laws that govern the state of New Mexico shall be in effect regarding any transaction generated on this web site,
including payment of sales tax. The laws of the state of New Mexico shall take precedent in case of any settlement,
dispute, or disagreement regarding orders generated through this web site.